Frequently asked questions

Our machines are original used units from Caterpillar, Komatsu, Hitachi, Kubota, Yanmar, Takeuchi, Kobelco, Doosan and SANY. We service them, replace worn wear parts where needed and repaint only when you ask. We tell you exactly what was replaced.

Yes. Every machine comes with a cold-start video, a hydraulic and travel test video and a written test report. You can also book a live WhatsApp video inspection, visit our yard in Shanghai, or appoint a third-party inspector such as SGS.

Usually 30% T/T deposit to reserve the machine and the 70% balance before shipping. L/C at sight is accepted for larger orders. Payments go only to the company account on our proforma invoice.

Mini excavators ship in 40HQ containers; mid-size and large machines ship on flat racks or RoRo vessels. We quote FOB Shanghai or CIF/CFR to your port and prepare all export documents.

Machines in stock are prepared and loaded in 3 – 7 days after payment. Ocean transit is roughly 15 – 25 days to Southeast Asia and the Middle East, 25 – 40 days to Africa and 30 – 45 days to South America.

Each machine is sold as inspected and described in its test report. We support customers after delivery with online troubleshooting by WhatsApp video, and we supply filters, wear parts and spare parts by express or with your next order.

Yes. Our stock changes weekly and we source from a large network of dealers in China. Tell us the model, year range, hours and budget and we will send matching options, usually within 24 hours.

One machine. Many customers start with a single unit and later order containers of mixed machines.

Mostly used, but we also supply new mini excavators (such as the 1 ton HT10) and new rubber tracks directly from partner factories.

Yes. Mixing mini excavators, attachments and parts in one 40HQ container is common and lowers the shipping cost per machine.

Yes. We provide the certificate of origin and arrange pre-shipment inspection certificates (for example CCIC, SGS or BV) when your country requires them.

Yes. Hydraulic breaker lines, quick couplers, thumbs, extra buckets and new tracks can be fitted and tested before the machine is shipped.

Mechanically simple machines with strong dealer support travel best: CAT 320D and 330BL, Komatsu PC200 and PC120, Doosan DX225 and Hitachi ZX200 are popular choices.

Yes. We steam-clean machines to biosecurity standards, including removing belly pans and track guards, and photograph the result before sealing.