This policy explains how Shanghai Mars Industrial Co., Ltd. (“we”, “us”), operating Used Excavator Supplier at https://www.used-excavator-supplier.com, collects and uses personal data.

Data we collect

When you submit an inquiry we collect the information you provide: name, email, phone or WhatsApp number, country, company, the machine you are interested in and your message. We also record the page you sent it from, the time, and a truncated technical record (country derived from your IP address and your browser type) to prevent spam.

How we use it

To reply to your inquiry and send quotations, photos and videos.
To prepare contracts, invoices and shipping documents if you buy.
To prevent abuse of our forms.

We do not sell your data and do not use it for unrelated marketing without your consent.

Legal basis

We process your data with your consent (which you give when submitting the form) and to take steps at your request before entering into a contract.

Storage and retention

Inquiries are stored in a secure database hosted by Cloudflare and accessible only to our sales staff through a password-protected system. We keep inquiries for up to 3 years, or longer where tax and export law require us to keep sales records.

Cookies

This website does not use advertising or tracking cookies. A strictly necessary session cookie is used only in our private staff area.

Your rights

You can ask us to access, correct or delete your personal data, or withdraw consent, by emailing inquiry@used-excavator-supplier.com.

Contact

Shanghai Mars Industrial Co., Ltd., Shanghai, China. Email: inquiry@used-excavator-supplier.com.

Privacy policy